Agency & Client Reporting
One account. Every client. Their own alerts, their own history.
Run monitoring for every client from one ChangeTower account: a folder or workspace per client, alerts routed to whoever owns the account, and a dated change record you can hand over at the monthly review.
Client work does not fit in one list.
Twelve clients, four hundred pages and one inbox. The change that matters is in there, and so is everything else.
Every alert lands in the same place
A change on a client's terms page arrives next to a competitor's pricing change and your own careers page. Working out whose it is comes before working out what it is.
The monthly report is rebuilt by hand
What changed on the client's site this month lives in a mix of emails, screenshots and memory. Somebody assembles it the night before the call, every month.
Set the structure once per client.
Three steps when a client joins. After that, their monitoring runs and reports on its own.
Give the client a home
Create a folder named after the client and file their monitors in it as you create them, or move them later. On Enterprise, give each client their own workspace so their monitors, members and alerts are fully separate.
Route the alerts
Point the folder's notifications at the account owner and the client's channel: email on every plan, Slack, Microsoft Teams and webhooks from Business up. Nobody opens an alert that was never theirs.
Let the report write itself
Scheduled email reports summarise everything that changed on a cadence you set, and every change can be exported with its dated snapshot and diff when the client wants the detail.
Folders and roles are on every plan. Scheduled reports, Slack and webhooks start on Business. Separate client workspaces are an Enterprise feature.
Compare plans →Everything a multi-client desk needs, in one account.
Nothing here is agency-only. These are the same features every ChangeTower team uses, arranged around clients.
A folder per client
Every page a client touches sits together: pricing, product, legal, careers. Their history becomes a filter, not a search through everyone else’s pages.
A workspace per client
On Enterprise, each client gets a workspace of their own, with its own monitors, members and alert routing. What one client sees never overlaps with another.
Roles built permission by permission
Invite the account manager, the analyst and, if you want, the client. Build each role from individual permissions so people see and do exactly what their job needs.
Scheduled email reports
A summary of everything that changed, emailed on the cadence you set. The monthly review is a report you forward, not one you assemble.
Export any change
Take the detail of a change out of ChangeTower, with its dated snapshot and side-by-side diff, when a client wants proof rather than a summary.
Comments and an activity log
Leave a note on a change for the rest of the team and keep a record of who acted on each notification, so the client-facing answer is always ready.
The desks that run monitoring for other people.
Digital and SEO agencies
Watch every client site for title, canonical and content changes after each deploy, and prove what changed when a client asks why rankings moved.
Compliance consultancies
A dated snapshot of each client’s disclosures, terms and policy pages, ready to hand to the client’s auditor with the exact change record attached.
Competitive intelligence firms
One folder per client, one folder per rival inside it, and keyword alerts so each client hears about the changes that matter to them and nothing else.
Web development and managed hosting
Know when a client site is defaced, when a script is injected or when a page quietly changes, before the client does.
The three features that make client reporting hold together.
Folders
One flat level, on every plan. A folder name is the whole answer to which client a monitor belongs to.
Learn more →Workspaces
A workspace is a wall, not a folder. When a client must not see another client’s monitors, this is the feature.
Learn more →Role-Based Access
Build a role from individual permissions, so the client can read their own changes without being able to touch the monitors.
Learn more →Give every client their own corner of the account.
Set up your first client folder in under 5 minutes. No credit card, no sales call.