Role-Based Access
Give everyone the access they need. Nothing more.
Use ChangeTower's default roles or build your own. A teammate can see every notification but never touch a monitor, or manage billing and nothing else. You decide, permission by permission.
Everyone needs access. Not everyone should have control.
Clients want reports. Finance wants invoices. Marketing wants alerts. But with all-or-nothing accounts, sharing anything means sharing everything, leaving you two bad options.
Grant too much
Give full accounts to people who only need a feed, and every stray click is a risk.
- A monitor gets edited or deleted by mistake
- A critical alert gets silenced and nobody notices
- Billing and plan settings sit exposed to everyone
Grant too little
Hold access back to stay safe, and you become your team's bottleneck.
- Alerts forwarded by hand, one email at a time
- Reports exported and re-sent every time a client asks
- “What changed?” answered on repeat instead of automatically
Custom roles, built one permission at a time.
Alongside ChangeTower's default roles, create your own with only the permissions a person needs.
Grant exactly what's needed
Build a role by toggling permissions: view notifications, create monitors, manage billing. Each is a single switch.
Everything else disappears
What you don't grant never appears in their account. No billing page, no monitor settings, nothing to stumble into.
One change updates everyone
Assign teammates and clients to the role. Adjust its permissions once and everyone updates instantly. No per-user cleanup.
Roles our customers build for how their teams work.
Each takes minutes to create, and every permission below is a single toggle.
Compliance Auditor
Reviews every change with the full timestamped audit trail, without altering what's monitored.
- View monitors & change archives
- Export reports for audits
- Create, edit, or delete monitors
- See billing or team settings
Client Viewer
Gives each client a window into their own monitors: notifications and reports only.
- View notifications for assigned monitors
- View scheduled reports
- See other clients' monitors
- Touch billing, setup, or the team
Competitive Analyst
Runs the whole monitoring workflow without admin overhead: competitor pricing, product pages, announcements.
- Create & edit monitors
- Tune notification rules & channels
- Manage the plan or payment
- Invite or remove users
Billing Admin
Handles invoices, the plan, and the card on file. Never sees a monitor or notification.
- View & download invoices
- Manage plan & payment method
- See monitors, notifications, or reports
- Change team or role settings
Alert Subscriber
Sees every change summary the moment it lands, with no way to reconfigure a monitor by mistake.
- View notifications & change summaries
- View what changed on each page
- Create or edit monitors
- Change notification rules
Engineering On-Call
Keeps webhooks, integrations, and critical monitors running, with no access to the business side.
- View monitors & notifications
- Manage integrations, webhooks & API keys
- See billing or invoices
- Manage users or roles
Website monitoring built for teams.
Pair role-based access with our other collaboration and security tools.
Team members
Add teammates to any monitor so the right people are notified the moment something changes. No shared inbox needed.
Learn more →SAML SSO
With SAML SSO, teammates sign in through your identity provider with accounts they already have, and access follows the roles you set.
Learn more →Workflow States
Roles decide who can act. States record what was done. Mark a change reviewed or flag it important, and everyone sees the same status.
Learn more →Give every teammate the right access.
Set up your team and roles in under 5 minutes. No credit card, no sales call.